186 The Empathy Gap–Daniel Murray

186 The Empathy Gap–Daniel Murray

From Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers by Nina Sunday

April 21, 2026 · 24 min

About this episode

Daniel Murray discusses the importance of empathy in leadership and its role in effective change management.

In the ‘Manage Self, Lead Others’ emotional intelligence and leadership podcast, Daniel Murray brings empathy back to where it belongs - at work, right in the middle of performance, trust, and everyday decisions. In this episode, you’ll learn how empathy becomes a practical leadership tool, what “consciously curious” looks like in real conversations, and why people don’t resist change, they resist feeling ignored. Experience our episodes in a whole new way. Watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [1:34] The “Gantt chart blind spot” … What gets missed when project plans ignore motivation, buy-in, and human variability. [2:22] Why people are not “FTE” … Treating humans like machines quietly blows timelines and budgets. [3:48] Change management as the missing role … Why implementation needs communication, support, and a human timeline, not just tasks [4:55] How trust and relationships determine whether change frameworks actually work. [6:25] Consciously curious leadership …Being interested without judgement, agendas, or forcing an…

People in this episode

Host: Nina Sunday

Guest: Daniel Murray

Topics covered

  • empathy
  • leadership
  • change management
  • communication
  • trust
  • decision-making

Keywords

  • empathy
  • leadership
  • change management
  • communication
  • trust
  • decision-making
  • human variability
  • consciously curious

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