
Dr. Louise Mahler discusses the importance of confident communication and the role of gravitas in effective leadership.
[0:06] The psychology of vocal fry. Why ending a sentence in vocal fry removes commitment from your message. [1:07] Introducing Dr Louise Mahler: from singing opera on the great stages of Europe to Top 30 Global Guru in body language, vocal intelligence and communication; author of the bestselling book, Gravitas. [1:50] What's wrong with communication today? We've left out the most important part - delivery. [2:30] How gestures fell out of fashion after World War Two, and why body language theory of the 1970s-80s got it wrong; communication is about bringing your best, not pandering to others' perceptions. [3:30] Cicero: it's not about how to be understood; it's how not to be misunderstood. [4:10] The five canons of rhetoric, and why delivery was considered the most important; gravitas as the manner of trust and respect. [5:20] Gravitas is not seriousness; it's equally weighted with humour and levity. Cicero was said to be the funniest man in ancient Rome. [6:30] A keynote timing mix-up in front of hundreds of CFOs, and how walking on stage laughing set the room on fire. [7:20] Laughter is the bouncing of the diaphragm; only people who trust you will laugh with you. [7:50] Do…
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