RERELEASE: Bridging the gap between marketers and consumers: Insights from Gayle Troberman, executive advisor at iHeartMedia

RERELEASE: Bridging the gap between marketers and consumers: Insights from Gayle Troberman, executive advisor at iHeartMedia

July 1, 2026 · 37 min

About this episode

Alan B. Hart discusses marketing strategies with Gayle Troberman, focusing on bridging the gap between marketers and consumers.

RERELEASE: From the archives — originally released in July 2025. Are your ads landing with consumers? According to iHeartMedia's "The New American Consumer 2.0" study, 44% of Americans feel ignored by most advertisers. In today's episode, Alan chats with Gayle Troberman , executive advisor at iHeartMedia, about bridging the gap between marketers and consumers, and the marketing principles that stay consistent despite technological advancements. Gayle emphasizes the importance of balancing new technology with classic marketing approaches and cautions against neglecting potential customers by focusing too narrowly on the target audience . She highlights the power of evoking memories in advertising, primarily through audio, with examples of iconic jingles . She also describes why radio and podcasting are effective tools for mass reach and emotional engagement. Gayle Troberman is a highly respected marketing industry veteran. She spent 16 years as chief creative officer at Microsoft , then as chief marketing and ideas officer at IPG Mediabrands . She then became chief marketing officer at iHeartMedia for over a decade before moving into her current role as executive advisor. Today…

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