Ep 267 How I Use AI at Every Stage of the Client Process

About this episode

Brianna discusses how she integrates AI into her travel business to enhance client interactions and streamline processes.

In this solo episode, Brianna walks through exactly how she uses AI inside her travel business, from the first client inquiry all the way through final itinerary delivery. Rather than focusing on tools or theory, she breaks down the real, behind-the-scenes workflows that help her move faster, think more clearly, and execute at a higher level. She shares how AI supports consult prep, shapes her North Star brief, enhances research and design, and streamlines communication with both clients and DMCs. Throughout the episode, she emphasizes that AI is not replacing her expertise, but strengthening it. The result is a more structured, strategic, and elevated client experience from start to finish. If you have been wondering how to actually apply AI in your travel business, this episode gives you a clear and practical roadmap.

People in this episode

Host: Brianna Glenn

Topics covered

• AI in travel
• client process
• workflow optimization
• travel business strategies
• client experience

Keywords

• AI
• travel business
• client inquiry
• itinerary delivery
• workflow
• communication
• consult prep

Mentioned in this episode

Organizations: travel business

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