Building Bridges, Not Just Businesses Ft. Jarrod and Wayne (CONVO)

Building Bridges, Not Just Businesses Ft. Jarrod and Wayne (CONVO)

February 24, 2026 · 55 min · Season 2 · Episode 2

About this episode

Jared Mussano and Wayne Betts Jr. discuss building a mission-driven company that prioritizes the end user over profits.

In this episode of Max Value, Convo Communications co-founders Jared Mussano and Wayne Betts Jr. unpack what it truly means to build a mission-driven company without sacrificing scale, sustainability, or profitability. From bootstrapping for 16 years to operating across five countries and 16 time zones, they reveal how deaf-led innovation disrupted a billion-dollar industry by centering the end user instead of the balance sheet. This is not a story about accessibility—it’s a masterclass in ow...

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