How Microsoft, Zoom, and Cisco Are Approaching AI Differently With Kevin Kieller, enableUC
About this episode
Kevin Kieller discusses the different AI strategies of major unified communications vendors and their implications for IT professionals.
Kevin Kieller, Co-Founder and Lead Analyst at enableUC, discusses how the major unified communications vendors are taking distinctly different approaches to AI and what this means for IT professionals and organisations. • How Microsoft, Zoom, and Cisco are each pursuing different AI strategies, from rapid deployment to simplicity-first to proactive ambient intelligence • Why UCaaS platforms have reached feature parity on core capabilities and what that means for vendor selection • The shif...
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