
The 8 Steps From Invisible To Paid
From Million Dollar Grit by Julie Chenell
March 23, 2026 · 11 min · Season 1 · Episode 96
About this episode
Julie Chenell breaks down the customer journey from being unaware to becoming a buyer and discusses critical elements often overlooked by business owners.
In this episode, I'm breaking down the line that every customer travels — from having zero clue who you are, all the way to becoming a buyer — and why most business owners are missing critical pieces of it without even realizing it. I walk through the difference between marketing and sales (they are not the same thing), why your reels aren't supposed to close sales, what I call "Big Daddy Funnels" and why they're the closest thing to a shortcut I've ever found, and how to do a quick audit of your own business to find exactly where your line is broken. If you've ever felt like you're doing all the things and still not seeing results, this episode is probably going to tell you why.
People in this episode
Host: Julie Chenell
Topics covered
- customer journey
- marketing
- sales
- business audit
- funnels
- entrepreneurship
Keywords
- customer journey
- marketing vs sales
- Big Daddy Funnels
- business audit
- sales results
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