Healthcare Developments: Leading in a Complex Landscape

About this episode

Chris Bilotto discusses navigating the complexities of healthcare real estate and leadership in this episode.

In this episode, we meet with Chris Bilotto, Executive Vice President at The RMR Group, and President & CEO of both Diversified Healthcare Trust and Service Properties Trust. With leadership roles spanning healthcare real estate, hospitality, and a diverse portfolio of operating properties, Chris shares how he navigates the complexities of managing large, dynamic real estate platforms. From lessons in operational excellence to the evolving demands of healthcare assets and the future of service-oriented real estate, Chris offers insights shaped by decades of hands-on experience. He discusses RMR’s integrated approach, the importance of aligning operations with long-term value creation, and what it means to lead teams through thoughtful business practice. Whether you’re interested in REIT management, sector-specific challenges, or broader leadership wisdom, learn from an experienced executive driving strategy across multiple major real estate trusts. Interview by: Shagun Kalra MSRED Candidate 2026 Director: Denise DeLorey Production: Shagun Kalra / Lacey Cochran Music from ⁠ ⁠⁠#Uppbeat⁠⁠ ⁠ : ⁠ ⁠⁠https://uppbeat.io/t/mark-july/dance-...⁠⁠ ⁠ License code: KQAWWN4CWQXDF01E

People in this episode

Host: Shagun Kalra

Guest: Chris Bilotto

Topics covered

• healthcare real estate
• leadership
• operational excellence
• REIT management
• service-oriented real estate

Keywords

• healthcare
• real estate
• leadership
• REIT
• operational excellence
• service properties

Mentioned in this episode

Organizations: The RMR Group, Diversified Healthcare Trust, Service Properties Trust

More episodes of MIT/CRE Meet the Visionaries

• The Mid-Year Verdict: Where Should Capital Actually Belong in 2026? · June 3, 2026 · 57 min
• Resilience and Vision: A Developers Journey · May 18, 2026 · 44 min
• Building for AI: Capital, Power, and Risk in Next-Generation Data Center Development · May 6, 2026 · 40 min
• Investing through Real Estate Market Shifts · April 29, 2026 · 40 min
• The Next Step: Real Estate Decision-Making in India’s Growing Hospitality Sector · March 18, 2026 · 47 min
• The Forces Reshaping Global Real Estate · February 25, 2026 · 46 min