Episode 123: More Cowbell

Episode 123: More Cowbell

From MSP Chat by MSP Chat

May 8, 2026 · 47 min · Episode 123

About this episode

The episode discusses AI strategies for MSPs and features an interview with Nerdio President Joseph Landes on Microsoft opportunities.

Coming to you live from Nerdio’s NerdioCon event in sunny Palm Springs, CA, Erick and Rich discuss why Anthropic’s new AI services venture for midsize businesses is the latest reason MSPs need to get moving on an AI strategy, as well as techniques for building a strategic, sticky AI roadmap for your customers. Then they’re joined by Nerdio President Joseph Landes for his take on underappreciated MSP opportunities in Microsoft 365, Azure Virtual Desktop, Windows 365, and Microsoft Copilot. And finally, one last thing: How Bebop the robot inadvertently delayed a flight to San Diego. Discussed in this episode: From Anthropic: Building a new enterprise AI services company with Blackstone, Hellman & Friedman, and Goldman Sachs Robot passenger causes flight delay in California Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.

People in this episode

Hosts: Erick, Rich

Guest: Joseph Landes

Topics covered

  • AI strategy
  • MSP opportunities
  • Microsoft services
  • NerdioCon
  • flight delays

Keywords

  • AI services
  • MSP
  • Nerdio
  • Microsoft 365
  • flight delay
  • Anthropic
  • Azure Virtual Desktop
  • Windows 365
  • Microsoft Copilot

Mentioned in this episode

Organizations: Nerdio, Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs

Products: Microsoft 365, Azure Virtual Desktop, Windows 365, Microsoft Copilot

Books & works: Bebop

Places: Palm Springs, CA, San Diego

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