Rick Smith Unplugged: Pivots, Hard Calls & the 2026 MSP Game Plan

About this episode

Rick Smith discusses recent pivots in his MSP and shares actionable advice for MSPs looking to succeed in 2026.

Co-host Rick Smith drops in for a reflective deep dive: Recent pivots that reshaped his MSP (and why some changes hurt before they helped), key lessons from the past year, and his no-BS predictions/advice for MSPs finishing Q1 strong and crushing the back half of 2026. If you're debating a big shift in your business—pricing, tools, culture, or strategy—this one's loaded with actionable takeaways from the trenches. Tune in weekly on https://youtube.com/mspunplugged for more actionable MSP advice. Like, subscribe, and hit notifications! Also available on your favorite podcast app. Don't forget tickets for TechConUnplugged at https://techconunplugged.com.

People in this episode

Host: Paco Lebron

Guest: Rick Smith

Topics covered

• MSP pivots
• business strategy
• entrepreneurship
• actionable advice
• 2026 planning

Keywords

• MSP
• business pivots
• entrepreneurship
• 2026 game plan
• actionable takeaways

Mentioned in this episode

Organizations: MSP Unplugged, TechConUnplugged

Places: 2026, Q1

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