Sarah Beth Herman discusses how inefficiencies in systems contribute to the heaviness felt in dental practices and emphasizes the importance of clarity and support over perfection.
Send us Fan Mail Sarah Beth Herman, CEO of Dentistry Support, explains that businesses feel “heavy” not because people are failing but because systems are inefficient, and encourages leaders to prioritize improved efficiency over perfection. She notes that pushing teams toward perfection increases stress and burnout without meaningfully improving performance, and argues that clarity, structure, and support prevent most failures. While AI can help, it cannot remove real-world complexity—especi...