No Silver Spoons®

Send us Fan Mail Host Sara Beth Herman argues that going out of network isn’t a strategy if a dental team doesn’t understand the revenue cycle and can’t consistently verify and explain benefits, collect patient portions, document limitations, track and appeal claims, and communicate clearly. She reframes insurance verification as revenue protection, patient communication, treatment acceptance, and trust, warning that “active” coverage isn’t the same as “covered” or “payable.” Herman cautions ...

Send us Fan Mail Host Sarah Beth Herman discusses how repeated self-talk shapes mindset, nervous system regulation, and leadership, explaining neuroplasticity and how the brain reinforces the thoughts it repeats. She shares her own shift from self-criticism to the mantra “I’m on a winning streak,” describing how changing internal language helped her lead with more patience, trust, and consistency across her businesses. The episode reframes “winning” as alignment, peace, and steady progress, n...

Send us Fan Mail In this episode of 'No Silver Spoons,' hosted by Sarah Beth Herman, the focus is on the critical role of front desk operations in dental practices as we approach 2026. The episode discusses how the first 30 seconds of a phone call can significantly impact patient trust, and how poor phone management reflects deeper issues within leadership and systems. Herman emphasizes that handling phones effectively is not merely an entry-level task but a revenue-driving, trust-building po...

Send us Fan Mail In this episode of No Silver Spoons, Sarah Beth Herman discusses the importance of self-respect and intentionality in leadership roles. She shares personal stories from her own growth journey and emphasizes that how we show up externally often reflects our internal state. Sarah Beth explores the concept of 'enclothed cognition' and its impact on confidence and leadership authority. The episode underscores the need for preparation, self-respect, and maintaining high standards ...

Send us Fan Mail In this episode of 'No Silver Spoons,' host Sarah Beth Herman continues the story from last week about the night her home was invaded and robbed. She shares the emotional aftermath, the search for her missing dog, and the perspective shifts that followed. Sarah discusses the importance of reducing risk, learning from mistakes, and the parallels between home security and business leadership. She emphasizes resilience, preparedness, and the significance of outside perspective i...