The Cost of Being Too Good at What You Do
About this episode
Jeremy Hanson discusses how being overly competent can lead to dependency and hinder business growth.
The Cost of Being Too Good at What You Do: When Your Strength Becomes Your Company's Weakness. There is a compliment entrepreneurs love hearing: I don't know what we'd do without you. Jeremy Hanson explains why it might be the most expensive sentence in your business.It feels like success. Your employees need you. Your customers ask for you. When something goes wrong, they call you. You're the fixer, the closer, the person who knows how everything works. Until one day you realize nobody can do anything without you, and the compliment stops sounding like praise and starts sounding like a diagnosis.The episode opens on a dock, on the first vacation Jeremy had taken in three years. Four days. By the second morning he had stopped putting the phone down. Eleven questions, none of them hard, every one of them something his crew could have answered. They weren't calling because they couldn't decide. They were calling because they had learned they weren't supposed to. And he had taught them that, one five-minute answer at a time.Competence becomes a trap because people give it to you. Good with customers? You get every difficult customer. Good at putting out fires? You now own every…
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