243: 3 Ways Pet Resorts Can Intentionally Invest in Their Staff

About this episode

The episode discusses staffing challenges in dog daycare and boarding businesses and how to effectively address them.

In this episode of the Overdog Podcast, we're digging into the staffing challenges that dog daycare and boarding businesses face—and more importantly, how to actually fix them. Fern brings on Ellen Ness of Rogue Mission, who’s been in the trenches of the pet care industry, from animal rescue to corporate operations. Together, they explore what it really takes to build a team that sticks around, performs better, and contributes to a calmer, more efficient facility. If you’ve ever felt like hir...

People in this episode

Host: Fernando Camacho

Guest: Ellen Ness

Topics covered

• staffing challenges
• pet care industry
• team building
• dog daycare
• boarding business
• employee retention

Keywords

• staff investment
• pet resorts
• employee performance
• calmer facility
• team retention

Mentioned in this episode

Organizations: Rogue Mission

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• 255: Embracing The Future While Preserving Your Brand · May 12, 2026 · 31 min
• 254: What the Past, Present, and Future Can Teach You About Growing a Better Pet Resort · May 5, 2026 · 30 min