Blueprint for Innovation: Inside the CIO's Playbook

About this episode

The episode features a conversation about leadership and innovation in the payments industry with J.P. Morgan Payments' CIO, Sri Shivananda.

In this episode of Pay It Forward, host Adam Garbooshian, Head of Business Architecture, Payments Channels, sits down with Sri Shivananda, Chief Information Officer at J.P. Morgan Payments, for an energizing conversation about leadership, innovation, and why Sri believes payments is one of the most dynamic and impactful spaces to build a career today. Together, they explore the trust-powered foundation of J.P. Morgan Payments, the transformative potential of AI, and how real-time payments are reshaping customer expectations globally. Listeners will hear firsthand how Sri is cultivating a high-performing, inclusive tech culture grounded in learning, curiosity, and resilience. Disclaimer: The views and opinions expressed herein are those of the authors and do not necessarily reflect the views of J.P. Morgan, its affiliates, or its employees. The information set forth herein has been obtained or derived from sources believed to be reliable. Neither the author nor J.P. Morgan makes any representations or warranties as to the information’s accuracy or completeness. The information contained herein has been provided solely for informational purposes and does not constitute an offer…

People in this episode

Host: Adam Garbooshian

Guest: Sri Shivananda

Topics covered

• leadership
• innovation
• payments
• AI
• customer expectations
• tech culture

Keywords

• payments
• innovation
• AI
• real-time payments
• tech culture
• leadership

Mentioned in this episode

Organizations: J.P. Morgan Payments, J.P. Morgan

More episodes of Pay It Forward: A Podcast by J.P. Morgan Payments

• AI in Practice: Building Skills for the Future of Work · June 1, 2026 · 9 min
• Kinexys: Leadership, Scale, and the Future of On-Chain Finance · April 28, 2026 · 19 min
• Inside Money 20/20: Innovation, Inspiration, and the Future of Payments · December 1, 2025 · 11 min
• Preventing Burnout and Building a Sustainable Career · October 20, 2025 · 15 min
• Inside Kinexys: Building The Blockchain Infrastructure Powering J.P. Morgan · September 8, 2025 · 19 min
• Purpose, Pathways & Paying It Forward · June 9, 2025 · 24 min