#69 - When your management team is not a team, with Ton Keunen from TicketSwap

About this episode

The episode discusses the dynamics of leadership teams and how to transform them from groups of individuals into cohesive units.

🎙️ Episode summary: In this episode, we explore the dynamics of leadership teams and why many are, in reality, still just groups of individuals. Together with team coach Ton Keunen, we unpack how ego, past experiences, and unspoken truths impact team effectiveness, and what leaders can do to build real cohesion. 📖 In this episode: 00:00 Introduction to Ton Keunen and his motto 04:21 Sensing team dynamics 07:31 What makes a team a real team? 11:06 The role of ego and polarization 14:46 Four types of dysfunctional teams 18:00 The cost of a suboptimal team 23:06 The role of the CEO and leadership 28:09 Facing the truth 33:02 A war story about a difficult client 37:52 Statements 43:28 Personal trauma and the impact of leaders 💡 Key takeaways: Recognize the signs of a dysfunctional team, such as “stacking” opinions instead of engaging in real discussion. Understand how ego can be a major barrier to effective teamwork and open communication. Learn about the four types of “problem teams”: the hero team, the complaining team, the victim team, and the dying team. Discover the impact of a CEO’s trauma on the entire organization, and how it can create distrust. Face the truth: real…

People in this episode

Hosts: Kristel Moedt, Eveliese Luiting

Guest: Ton Keunen

Topics covered

• team dynamics
• leadership
• team effectiveness
• ego in teams
• dysfunctional teams
• CEO impact

Keywords

• team cohesion
• leadership teams
• dysfunctional teams
• ego
• team effectiveness
• CEO responsibility
• communication

Sponsors

nilohealth.com

Mentioned in this episode

Organizations: TicketSwap, nilohealth.com

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