How AI Is Reshaping Pharma’s Commercial Operations with Punit Kumar

About this episode

The episode discusses how AI is transforming commercial operations in the pharmaceutical industry with insights from Punit Kumar of Novartis.

In this episode of Pharma Sessions, host Jonathan Kaskey is joined by Punit Kumar, the Executive Director of Customer Engagement for the US Enterprise Portfolio at Novartis, to dive into why execution excellence matters more than hype, how AI agents are freeing up your team from manual work to focus on high-impact insights, and the counterintuitive skill that matters most in pharma today: getting comfortable being uncomfortable. Pharma Sessions provides general insights into the pharmaceutical and life sciences industry through conversations with its guests. The content shared in this podcast is for informational purposes only and should not be considered medical, legal, regulatory, or financial advice. The use of any information discussed in this episode or materials linked from the podcast is at the listener’s own risk. The views and opinions expressed by guests are their own and do not necessarily reflect the views of Jonathan Kaskey, Pharma Sessions, its sponsors, or affiliated organizations. Any reference to specific products, companies, regulatory pathways, or commercial strategies is provided for discussion purposes only and does not constitute endorsement or validation by…

People in this episode

Host: Jonathan Kaskey

Guest: Punit Kumar

Topics covered

• AI in pharma
• commercial operations
• customer engagement
• execution excellence
• high-impact insights
• pharmaceutical industry

Keywords

• AI
• pharma
• commercial operations
• customer engagement
• execution excellence
• high-impact insights
• pharmaceutical industry

Mentioned in this episode

Organizations: Novartis

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