Claude for HVAC & Plumbing + Constraints of a Tight Market
About this episode
Kevin Strandberg discusses using Claude for operational efficiency in HVAC and plumbing amidst market challenges.
Guest: Kevin Strandberg — Owner, BWS Plumbing, Heating & Air Conditioning Guest Links: Website: https://bwsheatingandair.com Kevin Strandberg is a second-generation HVAC and plumbing owner running BWS in Eden Prairie, Minnesota. In this episode, he gets specific about how he's using Claude to run a tighter operation, from building a two-week CSR onboarding plan in 30 minutes to running deep first-quarter financial analysis straight from QuickBooks Online. The conversation also covers the squeeze hitting home service in 2026: back-to-back supplier price increases, Minnesota's high tax burden, the new paid family leave law, and why homeowners are shopping mom and pop shops harder than ever. Kevin shares his Nexstar three-day-look-ahead system, why ValPak direct mail is quietly producing real lead flow, the AI after-hours phone shift to Avoca, and the small percentage tweaks in booking rate and field close rate that turn into hundreds of thousands in revenue. You'll learn: How to use Claude to build a 2-week CSR onboarding plan in 30 minutes Why uploading core values, brand assets, and an MD file changes everything How Claude connects directly to QuickBooks Online for real…
More episodes of Plumbing & HVAC Hustle Podcast
- How Military Leadership Creates Better HVAC Technicians
- I Almost Went Broke Being the Cheapest HVAC Company
Explore listener stats, chart rankings, contacts and more on the Plumbing & HVAC Hustle Podcast podcast page.