For A Few Dollars More...

About this episode

Rob Jolles discusses the frustrations of upselling and extended warranties in the shopping experience.

Shopping should feel fun, not frustrating. But nothing tests your patience faster than finally making a confident purchase… only to be asked if you’d like to pay extra to make sure it actually works. In this quick, five-minute Pocket Sized Pep Talk, I vent... just a little, about extended warranties, “for a few dollars more” upsells, and when businesses quietly shift the burden of trust back onto the customer.

People in this episode

Host: Rob Jolles

Topics covered

• customer trust
• upselling
• extended warranties
• shopping experience
• business practices

Keywords

• extended warranties
• upsells
• customer trust
• shopping
• business practices

More episodes of Pocket Sized Pep Talks

• The Secret to Better Webcam Presence · June 10, 2026 · 5 min
• Being There... Virtually · June 3, 2026 · 6 min
• What to Do When Life Feels Uncertain · May 27, 2026 · 6 min
• Turning Your Darkest Chapter Into Your Greatest Strength · May 20, 2026 · 33 min
• The Power Of A Promise · May 13, 2026 · 4 min
• Handling Wrong Answers The Right Way · May 6, 2026 · 6 min