Jordan Katzfey | How Expertise Powers Strong Customer Networks

About this episode

In this episode, Tim Locker interviews Jordan Katzfey about his role and approach to serving customers in the networking and broadband industry.

For more information, connect with us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠cbmrep.com/contact⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ In this episode of Power the Network, host Tim Locker sits down with CBM team member Jordan Katzfey for an inside look at his role, background, and approach to serving customers. As a Hoffman specialist and account manager within CBM’s C&I group, Jordan brings a unique blend of technical knowledge, relationship-building, and problem-solving to his work. This conversation highlights what it looks like to grow within CBM while staying focused on long-term customer success. Jordan shares his professional journey, how he landed in his current role, and what drew him to the networking and broadband industry. The episode also explores how trust, responsiveness, and product knowledge play a critical role in supporting customers and partners. Listeners will gain insight into how CBM’s internal teams collaborate and how individual expertise strengthens the overall network. If you've enjoyed this conversation, leave a review and subscribe so you don't miss any future episodes. Hosted by CBM's own Vice President of Broadband, Tim Locker, Power the Network is bringing industry leaders to…

People in this episode

Host: Tim Locker

Guest: Jordan Katzfey

Topics covered

• customer networks
• expertise
• relationship-building
• problem-solving
• broadband industry
• customer success

Keywords

• customer networks
• expertise
• broadband
• relationship-building
• problem-solving
• CBM
• trust

Mentioned in this episode

Organizations: CBM, Hoffman, CBM’s C&I group

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