188 / Prerna Singh: Avoiding the AI Build Trap with Better User Research

188 / Prerna Singh: Avoiding the AI Build Trap with Better User Research

May 27, 2026 · 33 min · Season 1 · Episode 188

About this episode

Prerna Singh discusses the importance of user research and community in product development during the AI boom.

Prerna Singh helps organizations build better products and stronger communities. As the founder of Scrappy to Scale Advisors and the former VP of Product and Design at Meetup , she has guided startups and mission-driven organizations through rapid change, customer discovery, and product strategy. In today’s episode, Prerna explains why human connection and disciplined product thinking matter more than ever during the AI boom. While AI may accelerate product work, she says, successful teams avoid the must stay grounded in curiosity, customer insight, and authentic community building. Sense of Community Addresses the ‘Isolation Problem’ What started as a casual gathering for fractional product leaders, Prerna’s Product Breakfasts quickly evolved into a broader support system for people navigating uncertainty and AI-driven change and the professional isolation that often comes with it. Many product professionals, she says, now feel overwhelmed by the pace of technological advancement and the pressure to keep pace. “I don’t think there’s any catching up,” Prerna adds. “‘Catching up’ implies that there’s an end goal to this. And there isn’t. So that’s…

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Guest: Prerna Singh

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Organizations: Scrappy to Scale Advisors, Meetup

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