Episode 168 - Alice Ndung’u & Jacob Kyalo on the benefits of the Redington Sticker for the iPhone in Kenya
About this episode
The episode discusses the significance of the Redington sticker for Apple products in Kenya, highlighting its benefits for consumers.
In this episode of the Pure Digital Passion podcast, I sat down with Alice Ndung’u, Head of Apple Marketing at Redington Kenya, and Jacob Kyalo, Apple Certified Trainer, to unpack everything you need to know about the Redington sticker — the black label found on Apple iPhone boxes across Kenya. We dove deep into what the sticker actually represents for consumers: a mark of authenticity, a 24-month warranty, 6-month accidental damage cover for the iPhone, and a verification system that’s fast and reliable. Whether you’re buying an iPhone, a MacBook, or an iPad, the Redington sticker makes a real difference in terms of long-term value and peace of mind. Expect insights on: ✅ How to verify a Redington-authorized device ✅ Coverage for cracked screens and liquid spills ✅ Transferability of warranties when gifting or reselling ✅ Consumer trust and after-sales support in Kenya 00:00 – Intro and Apple loyalty journey 01:28 – Introduction of guests from Redington 03:12 – What the Redington sticker means 05:40 – Warranty and damage cover explained 08:25 – Why device-based warranty matters 10:10 – Verifying your device with the sticker 13:32 – iPhones, iPads, and Macs: all covered1 6:05 –…
People in this episode
Host: Moses Kemibaro
Guests: Alice Ndung’u, Jacob Kyalo
Topics covered
- Redington sticker
- Apple products
- warranty and damage cover
- consumer trust
- verification system
Keywords
- Redington sticker
- iPhone warranty
- Apple marketing
- consumer trust
- device verification
Mentioned in this episode
Organizations: Redington Kenya
Products: iPhone, MacBook, iPad, Redington sticker
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