Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

From Remarkable Results Radio Podcast by Carm Capriotto

May 22, 2026 · 52 min · Episode 486

About this episode

Carm Capriotto discusses with Matt and Judy Curry their journey of building multiple successful automotive shops and the principles that guided their growth.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Carm Capriotto talks with Matt Curry and Judy Curry of Craftsman's Auto Care about building one of the automotive industry’s most respected multi-shop operations twice. After growing Curry’s Auto Service to 10 locations and retiring in 2013, the Currys returned to the industry with a new vision, launching eight Craftsman’s Auto Care locations in eight years. Matt shares his role as the visionary leader driving momentum and ideas, while Judy explains how operational discipline, marketing, and customer experience keep the business grounded and scalable. The conversation explores their “5 Ps” philosophy: People, Policies, Processes, Procedures, and Profits, along with their commitment to employee development, strong culture, customer transparency, and community involvement. The Currys also discuss how Digital Vehicle Inspections and an intentional customer experience helped them earn nearly 10,000 five-star Google reviews. What You’ll Learn How Matt and Judy Curry scaled multiple successful shop operations Why leadership balance and “staying in your lane” matters The “5 Ps”…

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NAPA TRACS, Today's Class, KUKUI, Pit Crew Loyalty

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