Innovation Catalysts: Leadership, Technology, and Humanity at JAMS

Innovation Catalysts: Leadership, Technology, and Humanity at JAMS

From Resolutions: A Podcast About Dispute Resolution and Prevention by ABA Section of Dispute Resolution

November 18, 2025 · 23 min · Episode 36

About this episode

Rekha Rangachari interviews Kimberly Taylor about the future of dispute resolution and the role of technology and empathy in leadership.

NYIAC’s Rekha Rangachari sits down with JAMS President & CEO Kimberly Taylor to discuss her vision for the organization and how technology—AI, digital tools, and emerging rule frameworks like the JAMS AI Disputes Clause & Rules—is reshaping the future of dispute resolution. They explore the importance of intentionally building knowledge, taking the high road in both work and life, and why Taylor believes success is ultimately rooted in the human element and practicing empathy. Tune in to learn more about Taylor, recently recognized as one of Corporate Counsel Business Journal’s “50 Women to Watch.” Learn more about Kim Taylor here. Read JAMS' AI Disputes Clause & Rules here. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!

People in this episode

Host: Rekha Rangachari

Guest: Kimberly Taylor

Topics covered

  • dispute resolution
  • technology
  • leadership
  • empathy
  • AI
  • human element

Keywords

  • dispute resolution
  • technology
  • AI
  • leadership
  • empathy
  • JAMS
  • human element

Mentioned in this episode

Organizations: JAMS, Corporate Counsel Business Journal, ABA Section of Dispute Resolution

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