Ombuds: Past and Present

Ombuds: Past and Present

From Resolutions: A Podcast About Dispute Resolution and Prevention by ABA Section of Dispute Resolution

October 8, 2025 · 38 min · Episode 35

About this episode

Host Larry Schooler discusses the history and future of the ombuds profession with guests Shannon Burton and Loraleigh Keashly.

As we celebrate Ombuds Day in October, host Larry Schooler chats with Drs. Shannon Burton and Loraleigh Keashly about their new book The Organizational Ombuds: Foundations, Fundamentals & The Future, a remarkable compilation of history, stories, and analysis of this fascinating profession and facet of dispute resolution. This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today! Listen on Apple Podcasts, PodBean, and Spotify.

People in this episode

Host: Larry Schooler

Guests: Shannon Burton, Loraleigh Keashly

Topics covered

  • Ombuds
  • dispute resolution
  • organizational ombuds
  • history
  • profession
  • Ombuds Day

Keywords

  • Ombuds
  • dispute resolution
  • organizational ombuds
  • history
  • Ombuds Day
  • ABA
  • conflict resolution

Mentioned in this episode

Organizations: ABA Section of Dispute Resolution

Books & works: The Organizational Ombuds: Foundations, Fundamentals & The Future

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