Empowering Retail: Handling Personal Grievances
About this episode
This episode provides practical advice on handling personal grievances in a retail environment.
Dealing with a personal grievance can feel overwhelming – especially when you’re trying to do the right thing for your team and your business. In this episode, our HR partner People & Culture shares practical advice on what to do when a complaint lands, how to follow a fair process, and how to avoid common mistakes. People & Culture website Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business eas...
People in this episode
Host: Retail NZ
Topics covered
- personal grievances
- HR advice
- business process
- team management
- complaints handling
Keywords
- personal grievance
- HR
- complaints
- business
- team
- process
- advice
Mentioned in this episode
Organizations: People & Culture, Retail NZ
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- Empowering Retail: Supporting Wellbeing in Retail
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