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On the show
From 15 epsHost
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Recent episodes
Empowering Retail: Supporting Wellbeing in Retail
Jun 18, 2026
7m 40s
Empowering Retail: Why Real‑Time Personalisation Matters - Lobyco Episode 2
Jun 8, 2026
10m 21s
Empowering Retail: Justice after retail crime
May 29, 2026
12m 14s
Empowering Retail: Fuel Perks for Staff
May 21, 2026
9m 25s
Empowering Retail: Smarter Loyalty with Lobyco
May 14, 2026
8m 00s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/18/26 |  Empowering Retail: Supporting Wellbeing in Retail | Looking after people is one of the biggest challenges – and responsibilities – in retail. In this episode of Empowering Retail, we’re joined by Retail NZ partner Workplace Support to unpack the wellbeing and mental health services Retail NZ members can access, and how the right support can make a real difference for both teams and business owners. Workplace Support Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make... | 7m 40s | ||||||
| 6/8/26 |  Empowering Retail: Why Real‑Time Personalisation Matters - Lobyco Episode 2✨ | real-time personalisationretail dynamics+3 | Marcus Hecht Henriksen | LobycoRetail NZ+1 | — | real-timepersonalisation+4 | — | 10m 21s | |
| 5/29/26 |  Empowering Retail: Justice after retail crime✨ | restorative justiceretail crime+3 | — | Retail NZRestorative Justice | — | retailrestorative justice+3 | — | 12m 14s | |
| 5/21/26 | Empowering Retail: Fuel Perks for Staff✨ | staff wellbeingfuel savings+3 | Liza Cox-Hancy | KoraRetail NZ | — | retailstaff benefits+3 | — | 9m 25s | |
| 5/14/26 |  Empowering Retail: Smarter Loyalty with Lobyco✨ | customer relationshipsretail challenges+3 | Marcus Hecht Henriksen | LobycoRetail NZ | — | retailloyalty+4 | — | 8m 00s | |
| 5/5/26 |  Empowering Retail: Tax Reality Check✨ | tax complianceretail business+3 | — | Inland RevenueRetail NZ | — | retailtax issues+3 | — | 11m 55s | |
| 4/21/26 |  Empowering Retail: Fuel Prices, Supply & What’s Next✨ | fuel pricessupply chain+3 | Simon Parham | WaitomoRetail NZ | New Zealand | fuel pricessupply chain+5 | — | 6m 52s | |
| 3/27/26 |  Empowering Retail: NZ Fuel Supply Amid Global Conflict✨ | fuel supplyenergy markets+4 | Liza Cox-Hancy | Retail NZ | New ZealandAotearoa | fuelenergy+5 | — | 11m 26s | |
| 3/20/26 |  Empowering Retail: Cutting Power Costs✨ | power costsenergy deals+3 | Reliance Utilities | Reliance UtilitiesRetail NZ | — | power costsenergy deals+3 | — | 6m 58s | |
| 3/13/26 |  Empowering Retail: Global conflict and fuel costs✨ | fuel supplyglobal conflict+3 | Simon Parham | WaitomoRetail NZ | IranUS+2 | fuel costsglobal tensions+5 | — | 5m 27s | |
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| 3/13/26 |  Empowering Retail: Recycling Vapes Responsibly✨ | vape recyclingenvironmental impact+3 | Brett Ormsby | VapoRetail NZ+1 | New Zealand | vapesrecycling+5 | — | 6m 28s | |
| 3/5/26 |  Empowering Retail: Faster, Smarter Retail Hiring✨ | retail hiringAI in hiring+3 | Oneflick | OneflickRetail NZ | — | retailhiring+5 | — | 7m 56s | |
| 2/27/26 |  Empowering Retail: Crime Shifts & Nangs Update✨ | retail crimesafety tips+3 | Matt Tierney | NZ PoliceRetail NZ | New Zealandwww.police.govt.nz | retailcrime+5 | — | 8m 09s | |
| 2/20/26 |  Empowering Retail: Managing Medical Incapacity✨ | medical incapacityemployment law+4 | Nikita Govind | Ford Sumner Lawyers | — | medical incapacityretail+4 | — | 8m 53s | |
| 2/12/26 |  Empowering Retail: Faster, Safer Billing✨ | eInvoicingretail payment methods+3 | Alan Carnaby | MBIERetail NZ+1 | New Zealand | eInvoicingbilling+5 | — | 12m 49s | |
| 2/4/26 |  Empowering Retail: Prevent Injuries with First Move✨ | workplace safetyinjury prevention+4 | Alison Richmond | ProventionRetail NZ | New Zealand | workplace injuriesFirst Move programme+4 | — | 10m 29s | |
| 1/28/26 |  Empowering Retail: Tackling Retail Crime with Auror | Retailers are under pressure - rising theft, safety concerns, and the need to protect staff and customers. In this episode, we spotlight a game-changing solution: Auror’s Subject Recognition tool with CEO and Co-founder Phil Thomson. Auror.co Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, ... | 11m 31s | ||||||
| 11/28/25 |  Empowering Retail: Beyond the Shop Floor | Retail runs on more than just the shop floor - it’s powered by the people behind the scenes. In this episode, Pippa Saxon from ServiceIQ spotlights the critical role of the distribution centre and explores how structured training can turn operational roles into long-term careers. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, ... | 6m 15s | ||||||
| 11/20/25 |  Empowering Retail: From Shop Floor to Head Office. | Retail isn’t simply a stepping stone - it can be a thriving career. In this episode, Pippa Saxon from ServiceIQ shares how retailers can shift mindsets, build training pathways and unlock leadership potential from within. Whether you're a store manager or head office leader, discover how investing in staff development pays off. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you... | 5m 56s | ||||||
| 11/12/25 |  Employment Law Masterclass: Restructures and Redundancies | Facing a restructure? Retailers are under pressure to adapt to rising costs and shifting consumer habits. In this 30-minute session, Jordan Todd and Eloise Sharpe from Ford Sumner Lawyers unpack the legal essentials of workplace change. Learn how to manage restructures and redundancies lawfully - and avoid costly missteps. PowerPoint Presentation Slides Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make runni... | 39m 46s | ||||||
| 11/6/25 |  Empowering Retail: Economic Forecast – Retail Insights | What’s ahead for retail in Aotearoa? We’re joined by Satish Ranchhod from Westpac to unpack the latest economic forecast and what it means for retailers. From interest rates and inflation to wage growth and consumer demand - this episode dives into the key trends shaping the months ahead. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice ... | 8m 51s | ||||||
| 11/2/25 |  Empowering Retail: Building Inclusive Retail Teams | Discover the untapped advantage of disability inclusion in New Zealand’s retail sector. In this episode, Phil Turner, Chief Executive of the New Zealand Disability Employers’ Network (NZDEN) outlines how inclusive hiring is transforming teams, boosting performance, and connecting retailers with a powerful talent pool. Hear how to build lasting connections with disabled and neurodivergent talent. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voic... | 9m 30s | ||||||
| 10/17/25 |  Empowering Retail: The Power of Personalisation | If you're a retailer wondering how to truly connect with your customers — or you're curious about how AI can transform your business — this episode is for you. We’re joined by Lance O'Grady, co-founder and solution architect at Pocket Square, to unpack what meaningful personalisation really looks like in retail, and the technology needed to make it happen. From practical insights to future-focused strategies, Lance shares how retailers of all sizes can harness AI to deliver smarte... | 14m 02s | ||||||
| 10/12/25 |  Empowering Retail: Retail Crime Insights from NZ Police | Retail crime is evolving - and so is the response. Matt Tierney from NZ Police joins us to share key wins, current trends, and practical advice for retailers. Hear how Police are working with businesses to strengthen prevention and safety. Essential listening for retailers heading into the busy season. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access ... | 9m 27s | ||||||
| 10/7/25 |  Empowering Retail: Print and Presence | Kellie Northwood, CEO of the Visual Media Association, is a leading voice in Australasia’s print, packaging, and visual communications industry. Kellie brings a wealth of experience in helping businesses harness the power of visual media to drive visibility, customer engagement, and sales. We’ll explore how retailers can strategically use print, signage, and visual media to stand out in a crowded market, create memorable brand experiences, and deliver measurable results. Whether y... | 11m 46s | ||||||
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