Empowering Retail: Managing Medical Incapacity

Empowering Retail: Managing Medical Incapacity

From Retail: Unplugged by Retail NZ

February 20, 2026 · 9 min

About this episode

This episode discusses the complexities of managing medical incapacity in retail, featuring insights from legal expert Nikita Govind.

Medical incapacity is one of the most challenging and sensitive issues retailers face. In this episode, we are joined by Nikita Govind from Ford Sumner Lawyers to unpack what medical incapacity means for employers. We explore the legal obligations, how ACC fits into the picture, and when - if ever - termination may be appropriate. It also provides clear and practical guidance for retailers to navigate complex employment situations with confidence and care. Ford Sumner Lawyers Medi...

People in this episode

Guest: Nikita Govind

Topics covered

  • medical incapacity
  • employment law
  • retail challenges
  • legal obligations
  • ACC
  • termination

Keywords

  • medical incapacity
  • retail
  • employment law
  • legal obligations
  • ACC
  • termination

Mentioned in this episode

Organizations: Ford Sumner Lawyers

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