Empowering Retail: Managing Medical Incapacity

Empowering Retail: Managing Medical Incapacity

February 19, 2026 · 9 min

About this episode

This episode discusses the complexities of managing medical incapacity in retail, featuring insights from legal expert Nikita Govind.

Medical incapacity is one of the most challenging and sensitive issues retailers face. In this episode, we are joined by Nikita Govind from Ford Sumner Lawyers to unpack what medical incapacity means for employers. We explore the legal obligations, how ACC fits into the picture, and when - if ever - termination may be appropriate. It also provides clear and practical guidance for retailers to navigate complex employment situations with confidence and care. Ford Sumner Lawyers Medi...

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