Empowering Retail: Smarter Loyalty with Lobyco

Empowering Retail: Smarter Loyalty with Lobyco

From Retail: Unplugged by Retail NZ

May 14, 2026 · 8 min

About this episode

This episode explores how retailers can enhance customer relationships through the Lobyco platform.

In this episode of Empowering Retail, we’re joined by Marcus Hecht Henriksen from Lobyco to explore how retailers can turn everyday customer interactions into stronger, longer‑lasting relationships. We dive into the real retail challenges Lobyco helps solve, what using the platform looks like in practice, and how retailers can tell whether Lobyco is the right fit. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make runnin...

People in this episode

Host: Retail NZ

Guest: Marcus Hecht Henriksen

Topics covered

  • customer relationships
  • retail challenges
  • loyalty programs
  • Lobyco platform
  • retail solutions

Keywords

  • retail
  • loyalty
  • customer interactions
  • Lobyco
  • retail solutions
  • Marcus Hecht Henriksen

Mentioned in this episode

Organizations: Lobyco, Retail NZ

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