
Empowering Retail: Smarter Loyalty with Lobyco
From Retail: Unplugged by Retail NZ
May 14, 2026 · 8 min
About this episode
This episode explores how retailers can enhance customer relationships through the Lobyco platform.
In this episode of Empowering Retail, we’re joined by Marcus Hecht Henriksen from Lobyco to explore how retailers can turn everyday customer interactions into stronger, longer‑lasting relationships. We dive into the real retail challenges Lobyco helps solve, what using the platform looks like in practice, and how retailers can tell whether Lobyco is the right fit. Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make runnin...
People in this episode
Host: Retail NZ
Guest: Marcus Hecht Henriksen
Topics covered
- customer relationships
- retail challenges
- loyalty programs
- Lobyco platform
- retail solutions
Keywords
- retail
- loyalty
- customer interactions
- Lobyco
- retail solutions
- Marcus Hecht Henriksen
Mentioned in this episode
Organizations: Lobyco, Retail NZ
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