What KLAS Research Says About Healthcare ERP Outcomes
About this episode
Kevin Huang from KLAS Research discusses insights from their interviews with healthcare decision-makers regarding ERP outcomes.
Send us Fan Mail KLAS Research has interviewed hundreds of healthcare decision-makers about their ERP experience, and the same patterns keep showing up. In this episode, Kevin Huang, PhD, Principal Healthcare Consulting Lead at KLAS Research, joins to share what his team has uncovered in recent years. He shares what the data reveals about why outcomes diverge, and why the biggest gaps tend to show up around training, communication, and how well organizations and their implementation partners ...
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