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On the show
From 13 epsHosts
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Recent episodes
What KLAS Research Says About Healthcare ERP Outcomes
Jun 16, 2026
47m 35s
Back to Basics at GHX 2026
Jun 2, 2026
29m 15s
3 Change Management Principles Every ERP Team Needs
May 12, 2026
32m 47s
When Your WFM Consultants Used to Be Nurses, Scheduling Gets Easier
Apr 28, 2026
35m 35s
Solving the Healthcare Affordability Crisis
Apr 14, 2026
44m 48s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/16/26 | What KLAS Research Says About Healthcare ERP Outcomes | Send us Fan Mail KLAS Research has interviewed hundreds of healthcare decision-makers about their ERP experience, and the same patterns keep showing up. In this episode, Kevin Huang, PhD, Principal Healthcare Consulting Lead at KLAS Research, joins to share what his team has uncovered in recent years. He shares what the data reveals about why outcomes diverge, and why the biggest gaps tend to show up around training, communication, and how well organizations and their implementation partners ... | 47m 35s | ||||||
| 6/2/26 | Back to Basics at GHX 2026✨ | supply chainprocess fundamentals+3 | Stephanie Marquez | GHX | New Orleans | GHXsupply chain+3 | — | 29m 15s | |
| 5/12/26 | 3 Change Management Principles Every ERP Team Needs✨ | change managementERP projects+3 | Casey Gomes | RPI Consultants | — | ERPchange management+3 | — | 32m 47s | |
| 4/28/26 | When Your WFM Consultants Used to Be Nurses, Scheduling Gets Easier✨ | nurse schedulingworkforce management+4 | Brianna ZinkMaria Hamberlin | InforRPI Consultants | — | nurse schedulingWFM+6 | — | 35m 35s | |
| 4/14/26 | Solving the Healthcare Affordability Crisis✨ | healthcare affordabilitycost management+3 | Brian Rosenberg | — | — | healthcare costsAI-powered documentation+3 | — | 44m 48s | |
| 3/31/26 | The PM You Didn't Know You Were Missing✨ | ERP implementationproject management+3 | Deborah Kaminetzky | DeFacto PMRPI Consultants | — | ERPproject manager+4 | — | 25m 16s | |
| 3/17/26 | The Yoga AP Automation Difference & Why It Matters for Healthcare✨ | AP automationhealthcare technology+3 | Nate Dean | YogaRPI Consultants+1 | United States | AP automationhealthcare+4 | — | 25m 25s | |
| 3/3/26 | When Your ERP Consultant Isn't the Right Fit✨ | ERP consultingproject recovery+3 | Alesandro Gargano | RPI Consultants | — | ERPconsulting+4 | — | 23m 20s | |
| 2/17/26 | Inside Our 3rd Annual Infor Community Survey: Trends You Can’t Ignore✨ | Infor Community Surveycloud activity+3 | — | InforRPI Tech Connect+1 | — | Infor Community Surveycloud activity+3 | — | 51m 19s | |
| 2/3/26 | What No One Tells You About ERP Projects✨ | ERP projectsproject management+4 | — | RPI Consultants | — | ERPproject management+5 | — | 26m 32s | |
Want analysis for the episodes below?Free for Pro Submit a request, we'll have your selected episodes analyzed within an hour. Free, at no cost to you, for Pro users. | |||||||||
| 1/20/26 |  Navigating 2026 Events, From User Groups to Connect & Beyond✨ | technology eventsevent landscape+3 | Adam Luff | RPIInfor | — | technology eventsuser groups+3 | — | 29m 46s | |
| 1/6/26 |  3 Defining Predictions to Kick Off 2026✨ | predictionsInfor CloudSuite+3 | — | Infor CloudSuiteRPI Tech Connect+1 | — | predictionsInfor CloudSuite+5 | — | 22m 38s | |
| 12/9/25 |  The ERP Shortlist Method That Works✨ | ERP selectionsoftware purchase+3 | — | ERPRPI Consultants | — | ERP selectionsoftware purchase+3 | — | 31m 44s | |
| 11/18/25 |  Making ERP Success Visible✨ | ERP successteam collaboration+3 | Cindy Vindasius | — | — | ERPsuccess+4 | — | 30m 42s | |
| 11/4/25 |  Infor Velocity Suite, Up Close & Personal | Send us Fan Mail After strong listener feedback on our first look at the Infor Velocity Suite, we’re back to dig deeper into how organizations are putting it to work. In this episode of RPI Tech Connect, RPI Partner Richard Leigh Stout returns to discuss real-world use cases of process mining and automation—the Velocity components delivering the most immediate value for CloudSuite users. Stout shares how these tools enhance discovery, support continuous improvement, and go far beyond the idea... | 30m 54s | ||||||
| 10/21/25 |  What Great ERP Projects Have in Common | Send us Fan Mail Every organization has heard the horror stories. ERP projects that spiral out of scope, stretch budgets, and leave teams questioning the value. But the great ones? They look quite different. In this episode of RPI Tech Connect, Nick Foy of Silverdale and Melissa Olson of RPI share what makes ERP projects successful and how consultants and clients can get there together. They explore the mechanics of real success: clear processes, the right tools, full adoption, and ongoing ac... | 39m 14s | ||||||
| 10/7/25 |  Behind the Badge: How Infor WFM Powers Law Enforcement | Send us Fan Mail Two decades ago, federal law enforcement officers had to line up at shared terminals just to check their timesheets. Today, with Infor Workforce Management, those same tasks happen instantly on a phone. Brett Taylor, Senior WFM Consultant at RPI, joins host Chris Arey to trace that transformation and explain why modern WFM is becoming a game-changer for police, first responders, and other types of law enforcement. From the early days of WorkBrain to the cloud-based, mobile-fi... | 29m 05s | ||||||
| 9/23/25 |  Building Trust in Public Sector Expense Management | Send us Fan Mail Public sector organizations face unique challenges when it comes to managing expenses. Strict regulations, heavy approval chains, and lingering paper-based processes often slow down reporting and create frustration for employees and auditors alike. In this episode of RPI Tech Connect, XM Consultant Rich Mitchell highlights the roadblocks that keep governments, universities, and other publicly funded institutions from modernizing, and how digital solutions can help. Stick arou... | 34m 14s | ||||||
| 9/9/25 |  The Prep Work That Makes or Breaks a Cloud Move | Send us Fan Mail Moving to the cloud is exciting, but it’s also a big lift. And the way you prepare shapes how successful the project will be. That’s the focus of this episode of RPI Tech Connect, where host Chris Arey sits down with Ken Foley, VP of the Infor Practice at RPI, to talk through the prep work that makes all the difference once a migration kicks off. They dig into the questions every team should ask early, from figuring out what functionality you really need, to deciding between ... | 33m 02s | ||||||
| 8/26/25 |  The Governance Factor: Putting Healthcare’s Back-Office Data to Work | Send us Fan Mail Healthcare has no shortage of data—but using it to actually improve patient outcomes is another story. In this episode of RPI Tech Connect, John Lynn, founder of Healthcare IT Today, explains why better data governance is the missing link. From staffing and supply chain to finance and HR, John shares how back-office data directly shapes the patient experience. He and host Chris Arey also explore the rise of AI medical scribes, the challenges of interoperability, and what sepa... | 37m 30s | ||||||
| 8/12/25 |  From Manual to Measurable: How UMMS Streamlined HR with RPI and Vault Verify | Send us Fan Mail In this episode of RPI Tech Connect, host Chris Arey speaks with Rebecca Hielke from the University of Maryland Medical System (UMMS) and Donny Phillips of Vault Verify about how UMMS tackled a frustrating, time-consuming employment verification process—and turned it into an automated, efficient workflow with real-time visibility. With help from RPI, UMMS successfully integrated Vault Verify with its newly implemented Infor CloudSuite ERP, creating a smart, API-driven solutio... | 27m 35s | ||||||
| 7/29/25 |  Why Strong Test Management Delivers Better ERP Outcomes | Send us Fan Mail Testing should be treated as more than just a checkbox activity. It plays a critical role in the success of an ERP implementation, fosters greater user adoption, and supports the onboarding of new team members. In this episode of RPI Tech Connect, Principal Technical Consultant Jeremy Stoltzfus returns to the show to discuss the often-overlooked discipline of test management in ERP projects. From building test scripts that reflect real business processes to ensuring training ... | 31m 14s | ||||||
| 7/15/25 |  Fixing What’s Broken: Healthcare’s Tech Reckoning | Send us Fan Mail The healthcare industry is at a crossroads. Staffing shortages, supply chain bottlenecks, and fragmented systems are driving up costs and driving professionals to burnout. But smarter technology could be the antidote. In this episode of RPI Tech Connect, longtime healthcare tech leader Brian Rosenberg joins the program to explore how AI and ERP systems—like Infor’s new Velocity platform and RPI’s own Yoga—are reshaping everything from patient scheduling to invoice processing.... | 46m 30s | ||||||
| 6/24/25 |  Smarter Financial Reporting with Spreadsheet Server | Send us Fan Mail Infor users often face challenges throughout the financial reporting process—from static exports and clunky report building to broken formulas and endless spreadsheet wrangling. In this episode of RPI Tech Connect, host Chris Arey is joined by Chris Gordon, RPI’s Finance Practice Manager, and Mike Wiley, Senior Product Manager at insight software, to talk about a better way. They explore how Spreadsheet Server brings real-time, drillable data directly into Excel, transforming... | 27m 20s | ||||||
| 6/10/25 |  GHX Takeaways: Building Stronger Healthcare Supply Chains | Send us Fan Mail In this episode of RPI Tech Connect, Dan Farruggio and Juan Menendez unpack the biggest insights from the 2025 GHX Summit. With decades of combined experience in healthcare supply chain, Dan and Juan break down key challenges discussed at the event, including data quality, training effectiveness, and testing strategies. Plus, they explain why bringing supply chain to the table early in ERP decisions can make or break long-term success. Whether you're navigating a CloudS... | 41m 42s | ||||||
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