057. Does Your Company Hate Salesforce? How To Turn Your Salesforce Org Around

About this episode

The episode discusses how to address dissatisfaction with Salesforce implementations and improve user experience.

In this episode of the Salesforce for Everyone podcast, hosts Anita Jones and Bradley Rice delve into a critical yet often overlooked topic: the dissatisfaction some companies face after implementing Salesforce. Joined by guest Brittany Chesney, a Sales Operations Coordinator with extensive experience in the Salesforce ecosystem, they explore the common pitfalls and challenges that arise from suboptimal Salesforce implementations. The discussion highlights the importance of soliciting feedback from end users, the role of business analysts in improving processes, and the necessity of having the right talent to ensure Salesforce operates effectively. Brittany shares her journey from an inside sales role to sales operations, emphasizing the value of internal advocacy and continuous process improvement for maximizing Salesforce's potential. This episode is a must-listen for anyone looking to enhance their Salesforce experience, whether you are an end user, administrator, or business owner. Handy Timestamps: 00:00 Introduction and Episode Overview 02:30 Introducing the Special Guest: Brittany Chesney 08:04 Advocating for Better Processes 14:31 The Importance of Feedback and Listening…

People in this episode

Hosts: Anita Jones, Bradley Rice

Guest: Brittany Chesney

Topics covered

• Salesforce implementation
• Sales operations
• User feedback
• Process improvement
• CRM challenges
• Talent acquisition

Keywords

• Salesforce
• user feedback
• process improvement
• sales operations
• CRM challenges
• business analysts
• internal advocacy

Mentioned in this episode

Organizations: Salesforce, TrailblazerMentorship.com, TalentStacker.com, Salesforce For Everyone, TalentStacker LinkedIn Page, TalentStacker.com/start, TalentStacker.com/cap, Salesforce For Everyone Facebook

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