
Bill Gallagher shares his experience of leaving his business for a month and the changes he made to ensure its sustainability in his absence.
In the summer of 2009, Bill and his wife made good on a promise they'd made before kids and before the business got serious: they'd take the family to Italy for a month when the kids were old enough to remember it. The business was shaky. The timing was terrible. They went anyway. Episode nine of the Busy Is Broken series is the story of what happened to the company while Bill was gone — and the ten months of rewiring it took to make leaving possible. The forcing function was simple and brutal: a real date on the calendar with plane tickets attached. Not an imaginary "someday." Bill had to confront an uncomfortable truth — he'd built and led the company in a way that guaranteed he could never truly step away. So he spent about ten months changing it. What happened in Italy? The company moved forward. The team didn't crumble, because they were leaning on their own judgment instead of his. Here's the test for you: if you had to leave for a month starting tomorrow, what would break? Name it. Then spend the next quarter making your absence survivable. Links: Busy Is Broken book and free diagnostic: busyisbroken.com Q20 Growth Diagnostic: scalingcoach.com/Q20 Mentioned in this…
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