What Your Team Won't Tell You
About this episode
Bill Gallagher explores the perspectives of teams on leadership through composite vignettes drawn from his coaching experiences.
Every CEO story gets told from the leader’s chair. Episode seven of the Busy Is Broken series flips the camera. Bill walks through four composite vignettes — anonymized but visceral — drawn from real teams he’s coached. Each one shows what a leader’s patterns look like from the other side of the table. If you manage people, those people have a version of one of these stories. They’ve probably stopped trying to tell you. The Chaotic Team: a chief of staff opens her phone at 5:30 AM to find 3 AM messages rearranging tomorrow’s priorities. Operational meddling and strategic absence at the same time — the leader is everywhere on detail and nowhere on direction. The Unsafe Team: meetings opened with problems, never connection. Every new book the CEO read triggered a new system. People tapped out alongside a leader who slept two hours a night. They were tired of sprinting after gusts of wind. The Resigned Team: “This is how it is.” They’d moved past hoping things would change. No one was angry anymore. That’s worse than anger. The Frozen Team: everything waited on the founder. A gentle, patient, permanent freeze. Lovely people making a lovely product. But they were helpers, not…
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