About this episode

Sylvia Garibaldi provides a step-by-step guide to help professionals stop losing clients by understanding the client journey and addressing common pitfalls.

Send us Fan Mail In this episode, Sylvia Garibaldi walks you through your step-by-step guide to stop losing clients and show where lawyers, mediators, and divorce professionals are unintentionally losing opportunities across the client journey. From the moment a prospect searches for help, to comparing professionals, reaching out, attending a consultation, and deciding whether to move forward, Sylvia breaks down what clients are actually thinking at each stage — and what causes them to hesita...

People in this episode

Host: Sylvia Garibaldi

Topics covered

• client retention
• client journey
• professional services
• client decision-making
• business strategies

Keywords

• client loss
• consultation
• prospect
• opportunities
• hesitation

Mentioned in this episode

Organizations: lawyers, mediators, divorce professionals

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