
Service Management Leadership - A Parable
From Service Management Leadership Podcast by Service Management Leadership Podcast
June 8, 2026 · 5 min
About this episode
Jeffrey discusses a parable about consultancies in the context of service management.
In this episode, Jeffrey discusses a parable about consultancies. Email Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us) Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
People in this episode
Host: Jeffrey
Topics covered
- consultancy
- service management
- IT consulting
- service delivery
- business continuity
Keywords
- consultancy
- service management
- IT consulting
- business continuity
- asset management
Mentioned in this episode
Organizations: Service Management Leadership, YouTube, LinkedIn
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