Service Management Leadership - The Producer Switch
About this episode
In this episode, Jeffrey discusses the 'Producer Switch' and its lack of value in service management.
In this episode, Jeffrey discusses the "Producer Switch", somethign we do for show but it creates zero value. Email Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us) Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,600 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
More episodes of Service Management Leadership Podcast
- Service Management Leadership - Solving Yesterday's Problems
- Service Management Leadership - Alice and the Cheshire Cat
- Service Management Leadership - AI Regulatory Governance
- Service Management Leadership - Theater of IT
- Service Management Leadership - Mental Models
- Service Management Leadership - Technical Debt
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