Ep. 116: The Future of Work is Human

About this episode

Shawn Villaron discusses how AI can empower people in the workplace and bridge the capacity chasm.

Work today feels busier than ever, and yet, we’re all expected to do more. That tension between what people can give and what organizations demand is what Shawn Villaron calls the “capacity chasm.” In this episode of #shifthappens, Microsoft’s Vice President of Customer and Strategic Initiatives in the Office Product Group, Shawn Villaron, shares how AI can help bridge that gap by empowering people, not replacing them. He discusses giving teams “permission to play” with AI, fostering a ...

People in this episode

Hosts: Dux Raymond Sy, Mario Carvajal

Guest: Shawn Villaron

Topics covered

• future of work
• AI
• capacity chasm
• empowerment
• digital workplace

Keywords

• future of work
• AI
• capacity chasm
• empowerment
• digital workplace
• Microsoft

Mentioned in this episode

Organizations: Microsoft, Office Product Group

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