
The World's First Chief Heart Officer Says: Be More Authentic at Work!
From SHRM All Things Work by SHRM
May 20, 2026 · 35 min · Season 3 · Episode 40
About this episode
Claude Silver discusses the importance of leading with empathy and authenticity in the workplace.
The future of work belongs to leaders who lead with heart — but what does that really mean? Claude Silver, chief heart officer at Vayner Media, a contemporary global creative and media agency, unpacks the power of empathy and authenticity in leadership. Sharing personal stories and career-changing insights, Claude reveals how shifting from “correction to connection” can spark innovation, boost retention, and drive growth no matter the role you play in your organization. Learn how leading with authenticity can transform your workplace – and how you can start making an impact today. Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
People in this episode
Host: SHRM
Guest: Claude Silver
Topics covered
- leadership
- empathy
- authenticity
- workplace culture
- innovation
Keywords
- chief heart officer
- leadership
- empathy
- authenticity
- workplace transformation
Mentioned in this episode
Organizations: Vayner Media
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