Would your customers describe your business as being polite? OMOQ #170
About this episode
The episode discusses the importance of politeness in customer interactions and its impact on business relationships and reviews.
This concept may get a chuckle or two. However, this operating tenant is often times skimmed over in the board rooms and training rooms. The customer experience is set on the right axis if the vendor displays genuine politeness. This is especially important in the first 30 seconds of a business relationship. Starting the transaction, and continuing the transaction with the common thread of politeness will enhance positive reviews for each customer experience. It’s simple, yet grossly overlook...
More episodes of SimpleBiz360™ Podcast
- Do you put emphasis on punctuality in business? OMOQ #171
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