
Guardrails, Guts, and AI at the Pool
From Software Social by Michele Hansen & Colleen Schnettler
March 26, 2026 · 1h 1m · Episode 147
About this episode
The episode discusses the complexities of managing AI tools within teams and the importance of decision-making and in-person interactions.
We get into the messy reality of putting guardrails around AI tooling across a team: shared skills repos, documenting design decisions, and why Claude still needs to be managed like a very smart intern. We swap stories about AI taking over every conversation (yes, even bachelorette parties in Austin), debate whether junior devs should learn without AI first, and Colleen talks about hiring a sales coach who teaches her exactly what she teaches others. Plus: why we're so bullish on in-person events right now, and Michele talks about the why they waited 8 years to hire anyone, and why you can't separate feelings from good decision-making.
People in this episode
Hosts: Michele Hansen, Colleen Schnettler
Topics covered
- AI tooling
- team management
- in-person events
- decision-making
- sales coaching
Keywords
- AI
- team management
- sales coach
- in-person events
- decision-making
Mentioned in this episode
Places: Austin
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