About this episode

Amit Yadav discusses the challenges and innovations in real-time AI for sales communication.

Every voice AI has the same problem The moment you stop talking, it starts talking But humans don’t work that way In real conversations, pauses don’t always mean interruption. Sometimes they mean: keep going Current AI misses this completely. Amit Yadav spent years building real-time AI systems at Meta Reality Labs for Ray-Ban smart glasses Now he’s building Fern: a sales copilot that assists teams live during meetings. Not after the call. During it. The hard problem isn’t retrieval anymore. It’s judgment. Because the future of AI won’t be defined by smarter answers alone. It’ll be defined by systems that understand how humans actually communicate. 🎙️ Amit Yadav, CEO & Co-Founder of Fern, on Fondo START pod ‍ 01:24 “Imagine your sales rep hears a prospect question and answers appear instantly.” 01:55 The hardest AI problem: knowing the right time to help 02:09 “Our in-house model beats human judgment, ChatGPT, and Gemini.” 02:46 Building realtime AI systems for Ray-Ban Meta smart glasses 03:57 Fern’s desktop copilot listens and assists during meetings 04:34 The industry shift from prompted AI → proactive AI assistance 05:28 Replacing Slack searches, docs, and tabs during…

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