Thumbtack CEO Marco Zappacosta on why trades are AI-proof, the trillion-dollar home services market, and why software stopped being a capital asset

Thumbtack CEO Marco Zappacosta on why trades are AI-proof, the trillion-dollar home services market, and why software stopped being a capital asset

April 21, 2026 · 59 min

About this episode

Marco Zappacosta discusses the home services market, the impact of AI on Thumbtack, and the importance of leadership in Silicon Valley.

Marco Zappacosta is the co-founder and CEO of Thumbtack, the home services marketplace he started in 2008. Thumbtack connects homeowners to 300,000+ local service professionals, with nearly 100M projects started on the platform. In this episode of Summation, Marco and Auren discuss: Why home services is bigger than groceries but barely any is booked onlineHow AI collapsed Thumbtack's product pod sizesWhy Silicon Valley underrates leadership and overrates management The single trait...

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Host: Auren Hoffman

Guest: Marco Zappacosta

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Organizations: Thumbtack

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