Technology Key to ArcBest’s Transformation

About this episode

ArcBest CEO Seth Runser discusses the company's transformation and technology-driven growth strategies in the logistics sector.

Freight demand remains uneven, but ArcBest is betting on integration and technology to drive long-term growth. In this Talking Transports podcast, ArcBest CEO Seth Runser joins Bloomberg Intelligence’s Lee Klaskow to discuss the company’s evolution from a traditional less-than-truckload into a multibillion-dollar integrated logistics provider. Runser outlines how managed transportation is gaining traction, why dynamic pricing and AI-enabled tools are improving efficiency and how $175 million in annual tech investment supports customer retention and productivity. He also addresses supply-side tightening from regulatory enforcement, union labor dynamics and EV pilots and how ArcBest is positioning for the next freight upcycle despite economic uncertainty. Runser became CEO at the start of the year, capping a 19-year career at the company that began in its management-trainee program. See omnystudio.com/listener for privacy information.

People in this episode

Host: Lee Klaskow

Guest: Seth Runser

Topics covered

• freight demand
• logistics
• technology
• AI
• supply chain
• economic uncertainty

Keywords

• ArcBest
• logistics provider
• dynamic pricing
• AI tools
• supply-side tightening
• EV pilots
• freight upcycle

Mentioned in this episode

Organizations: ArcBest, Bloomberg Intelligence

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