Ep 241 | Sri Lanka Slumps, Assam Struggles, Türkiye Rises
From Tea Biz by Dan Bolton
May 29, 2026 · 45 min
About this episode
The episode discusses the impact of Middle East conflict on Sri Lanka's tea exports, unrest in Assam, and the rising Turkish tea market, along with the potential of worker feedback in ethical tea sourcing.
Middle East Conflict Dramatically Lowers Sri Lanka Tea Exports | Assam Unrest Reveals Deeper Industry Strains | Turkish Tea Finds a Bigger Export Market - Guy Chambers, Founder, Executive Chairman, Glassmarks PLUS | The Power of Feedback | What if anonymous worker feedback became reliable and pervasive? Could feedback be powerful enough to reshape tea sourcing? For decades, ethical tea relied on audits and certifications. But what if the people closest to production — the workers themselves — became the source of continuous improvement? Guy Chambers, former CEO at Finlays and founder of Glassmarks, designed the not-for-profit platform around three simple ideas: Safety, Fairness, and Voice. Workers complete a one-minute anonymous survey. The results are aggregated and shared to encourage continuous improvement. The idea is simple. Could worker feedback become an information layer that tea has been missing? | Podlink signup: https://pod.link/1549975153 Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy
People in this episode
Host: Dan Bolton
Guest: Guy Chambers
Topics covered
- Sri Lanka tea exports
- Assam unrest
- Turkish tea market
- worker feedback
- ethical tea sourcing
- continuous improvement
Keywords
- Sri Lanka
- Assam
- Türkiye
- tea exports
- worker feedback
- ethical sourcing
- continuous improvement
- Glassmarks
- Guy Chambers
Mentioned in this episode
Organizations: Glassmarks, Finlays
Places: Sri Lanka, Assam, Türkiye
More episodes of Tea Biz
- Tea Price Report | Week 21 | Ending 22 May 2026 · May 29, 2026 · 2 min
- Spotlight | The Power of Feedback · May 29, 2026 · 27 min
- Tea News Recap | Sri Lanka Slumps, Assam Struggles, Türkiye Rises · May 29, 2026 · 10 min
- Tea Price Report | Week 19 | Ending 15 May · May 15, 2026 · 3 min
- Spotlight | Regenerative Farming Begins by Doing Less · May 15, 2026 · 10 min
- Tea News Recap | Fertilizer Crisis | Tea Day | India Auction Mandate · May 15, 2026 · 13 min
Explore listener stats, chart rankings, contacts and more on the Tea Biz podcast page.