
287 - The Future of Claims Processing: Insights from Brent Williams
From That Annuity Show by Nassau Financial Group
March 20, 2026 · 31 min
About this episode
Brent Williams discusses his transition from financial advisory to claims automation and the impact of AI on the industry.
Brent Williams, CEO of Benekiva, shares his journey from managing a large financial advisory firm to founding a claims automation company. He discusses industry challenges like legacy systems, fragmented data, and the transformative potential of AI in claims processing, emphasizing a human-centered approach to technology. Learn more about Benekiva: https://benekiva.com Tune into TAS for additional episodes: https://thatannuityshow.com
People in this episode
Guest: Brent Williams
Topics covered
- claims processing
- AI in finance
- technology transformation
- financial advisory
- data management
Keywords
- claims automation
- legacy systems
- fragmented data
- human-centered technology
- financial advisory
Mentioned in this episode
Organizations: Benekiva, Nassau Financial Group
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