Mastering Patient Advocacy and Access in Dermatology with Tammy Bragg
About this episode
Janelle Ball and Tammy Bragg discuss the complexities of patient advocacy and access in dermatology, focusing on the role of biologic coordinators and the challenges faced after insurance approval.
Every prior authorization tells only part of the story. In this episode of That's Derm Good! , Janelle Ball is joined by Tammy Bragg , an experienced biologic coordinator and passionate patient advocate, for an honest conversation about what really happens after an insurance approval. Together, they explore why today's biologic coordinator has become one of the most essential roles in dermatology—and why success is measured by patients starting and staying on therapy, not simply by obtaining an approval. Tammy shares how she found her way into biologic coordination and explains why collaboration, networking, and continuous education have become critical as insurance requirements grow more complex. She discusses the challenges coordinators face every day, from changing payer policies and specialty pharmacy hurdles to affordability barriers and patient communication. The conversation also dives into one of the biggest misconceptions in specialty medication access: prior authorization approval does not automatically mean a patient will receive treatment. Tammy and Janelle discuss the many obstacles that can occur after approval, including high out-of-pocket costs, delayed specialty…
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