#121. Helicopters and Hosting - what they have in common.
About this episode
This episode explores the parallels between helicopter paramedics and Airbnb hosts, focusing on the importance of communication.
What does a German helicopter paramedic working on North Sea wind farms have in common with an Airbnb host in Hertfordshire? Surprisingly… quite a lot. In this slightly different episode, I welcome back one of my regular guests, Vito, who has travelled over from Germany and joined me to discuss something that sits at the heart of both our worlds: communication. In his profession, ambiguity can have serious consequences. Instructions have to be precise, language must remain consistent and ever...
More episodes of The Airbnb Superhost
- #124. When Iron Maiden came to town
- #123. The most dangerous word in communication
- #122. Why checklists are so vital
- #120. Overcoming the fear of strangers
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