#122. Why checklists are so vital
About this episode
This episode discusses the importance of checklists in high-stakes environments, drawing parallels between helicopter pilots, paramedics, and Airbnb hosts.
What do helicopter pilots, paramedics and Airbnb hosts all have in common? More than you might imagine. In this episode I'm joined once again by Vito, a helicopter paramedic working on North Sea wind farms. Every day he works in an environment where mistakes can have life-changing consequences, and one of the biggest lessons aviation has taught the world is the value of checklists. As hosts, we can be tempted to think, "I've done this hundreds of times. I don't need a checklist." But as Vito ...
More episodes of The Airbnb Superhost
- #124. When Iron Maiden came to town
- #123. The most dangerous word in communication
- #121. Helicopters and Hosting - what they have in common.
- #120. Overcoming the fear of strangers
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