Women in ServiceNow E16: People Before Platforms: The Human Side of ServiceNow Transformation with ServiceNow's Kim Beene
About this episode
Kim Beene discusses the human side of ServiceNow transformation and the importance of leadership and change management.
Today's guest is Kim Beene, Solution Sales Executive- Federal ITx at ServiceNow. Founded in 2003, ServiceNow is a leading enterprise cloud platform that enables organizations to automate, optimize and transform digital workflows across IT, HR, customer service and business operations. By connecting people, processes and technology on a single platform, ServiceNow helps businesses improve efficiency, eliminate manual tasks, enhance employee and customer experiences, and accelerate digital transformation at scale. Kim is a ServiceNow and IT Service Management leader with over 17 years’ experience in the ServiceNow ecosystem and more than 20 years in ITSM. Kim played a key role in the growth of Highmetric (now NewRocket), supporting ServiceNow solution delivery, customer success and platform adoption. Passionate about empowering teams, improving processes and building strong client relationships, Kim combines deep technical expertise with the ability to translate complex technology into meaningful business outcomes.In the episode, Kim discusses: 0:00 Her career journey from service desk analyst to 1,000+ ServiceNow implementations 2:25 Helping Army and Air Force modernize projects…
More episodes of The Alldus Podcast - AI in Action
- E564 Enterprise AI Adoption: From Pilots to Scaled Business Value with PwC Ireland's Martin Duffy
- E563 Building Enterprise AI Agents at Scale with Crafting's Sumeet Vaidya
- Women in ServiceNow E15: Bridging People, Process & Technology with Aramco Europe's Barbara Middelkoop Meijsen
- Cybersecurity Series E24: How AI Is Changing Cybersecurity with Allianz Global Investors' Simon Collins
- Cybersecurity Series E23: Building Cyber Resilience in the AI Era with Grant Thornton Ireland's Howard Shortt
- E562 Building Safe, Trustworthy AI in Healthcare with Qualified Health's Kedar Mate
Explore listener stats, chart rankings, contacts and more on the The Alldus Podcast - AI in Action podcast page.